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How do you change the way an enterprise works? At Modivcare, which provides services to better connect people with health care, an IT shift to a product operating model is at the heart of their transformation. As CIO Jessica Kral explains in today’s lead item, this transformation is enabling Modivcare to integrate technology across service lines, streamline processes, and empower clients with tools to manage their own experiences, ultimately driving innovation and efficiency.

Also in this edition: IT veteran Bruce Lee on the lessons that cybersecurity challenges offer CIOs preparing to implement AI; and Heller promotes Kerri Westberg to Senior Principal.

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Martha Heller
CEO

Heller

The Product Operating Model That’s Driving Transformation at Modivcare

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Implementing a product operating model that focuses on business capabilities instead of IT projects requires executive sponsorship and engaged partners, Jessica Kral, CIO at Modivcare, a healthcare services provider, tells Martha Heller in this article for CIO.com. Clear communication across the enterprise and an early focus on addressing pain points that inhibit business growth are also vital.

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The Value of Preparing Your Enterprise for AI – Even If You Are Not Yet Sure How to Use It

Bruce Lee

The proliferation of AI technologies makes it vital that CIOs lay the foundation for a strong response when the C-suite demands action, veteran IT leader Bruce Lee writes. The experience CIOs gained meeting cybersecurity challenges provides a useful frame through which to view the AI challenges ahead – and the proper steps to prepare for implementing AI.

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Heller Promotes Kerri Westberg to Senior Principal

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Heller has promoted Kerri Westberg to the position of Senior Principal. In this role, Westberg places CIOs, CTOs, CISOs, and other technology leaders in manufacturing, fintech, hospitality, private equity-backed businesses, hospitality, and other industries. “Kerri’s track record of identifying transformational technology talent for companies navigating the complexities of digital and AI has been invaluable,” says Martha Heller, CEO. “We are excited to see Kerri’s expertise continue to help our clients achieve long-term success in this evolving technology landscape.”

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Commercial Spacecraft to Bring Cellular Network to Moon

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Along with a water-seeking drill and “a pogo-sticking crater probe,” the Intuitive Machines Athena lander is slated to deliver the moon’s first cellular network when it arrives on the lunar surface as early as today. The private sector mission, which blasted off from NASA’s Kennedy Space Center in late February on a SpaceX rocket, aims to demonstrate soil exploration and other technologies, Scientific American reports. The Lunar Surface Communications System, developed with Nokia Bell Labs, will use the same 4G LTE technology as typical smartphones to transmit data.

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